This is a full-time on-site role for a tele caller at Shree Nandi Properties located in Hubballi.
The tele caller will be responsible for making outbound calls to potential customers, answering
incoming calls, and handling customer complaints or inquiries over the phone. The tele caller
will also maintain customer database, follow-up with potential customers, and ensure customer
satisfaction.
Responsibilities:
Excellent communication and interpersonal skills
Good telephone etiquette and the ability to handle difficult and
demanding customers
Fluency in English and Kannada
Ability to listen and solve problems
Interacting via various channels, such as live chat, emails, calls and
social media
Put forward suggestions in accordance with the requirements of the
consumer
Ensure a smooth procedure for the consumer by transferring windows of
opportunity to the appropriate department for further action
Desired Requirements:
A minimum of a high school diploma or equivalent; an associate's or
bachelor's degree in business or related field is a plus
At least 1 year of experience in telemarketing or customer service
Ability to work independently with minimal supervision, and as part of a
team
Excellent time management and organizational skills
Ability to learn quickly and should think out of the box in order to
achieve set goals
